Contempee was established in April 2021, following the founders, Thomas and his partner, moving into their first home together. Their shared journey of decorating their home ignited a deep interest in the realm of interior design, particularly contem

When did Contempee start?Contempee was established in April 2021, following the founders, Thomas and his partner, moving into their first home together. Their shared journey of decorating their home ignited a deep interest in the realm of interior design, particularly contemporary home decor. It was this mutual passion that gave rise to the creation of Contempee.Who are Contempee?Contempee is a contemporary homeware e-commerce brand specialising in faux floral arrangements and vases. With a strong passion for interior design, Contempee is dedicated to offering affordable luxury, making beautiful home decor accessible to everyone. Our product range includes Scandi, minimalist, Japandi, and boho styles, providing a modern approach to home decor. Serving both individual customers and businesses, we collaborate with various spas, hotels, and restaurants, enhancing their interiors with the distinctive touch of Contempee products.Where it all startedRapidly expanding beyond the confines of a spare room, Contempee initially operated from a modest 250-square-foot storage unit. Over the past two years, the business has successively outgrown four units and, most recently, transitioned into a spacious 7000-square-foot warehouse. This remarkable progression&#x2014;from 250 to 7000 square feet in just two years&#x2014;is a substantial leap for Contempee.&quot;In just under 18 months, I went from packing parcels in the spare room to a 250 square foot storage unit and then a 2000 square foot warehouse with several staff members. I thought that the warehouse would be big enough for the next two years of growth but I was wrong! Out growing it in just 10 months, we have now moved to a new 7000 square foot warehouse and are expanding our product range even further.&quot; - Thomas Ellens, Founder.

Contempee Story

Our customer service teams, located in the UK, operate from Monday to Friday to assist with any questions or queries you may have. Their working hours are from 9 am to 3:30 pm (GMT).
If you'd like to get in touch with us, kindly reach out through thi

Our customer service teams, located in the UK, operate from Monday to Friday to assist with any questions or queries you may have. Their working hours are from 9 am to 3:30 pm (GMT).If you&apos;d like to get in touch with us, kindly reach out through this&#xA0;<a href="https://contempee-bzwtngoe98g.gorgias.help/en-GB/contact" rel="noopener noreferrer" target="_blank">link</a>.

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Contempee

ℹ️ General Information

Where do you ship from?

What should I do if my order is incorrect or damaged?

How do I track my order?

Are duties and taxes included on my order?

Is a trade order service provided by Contempee?

🚚 Orders & Delivery

When do items get restock?

Do you sell your items individually or in bundles?

How do you apply extension stems to tall faux pampas grass?

What vases have a glass tube?

How do you clean & care for your faux flowers?

How do you style our Faux tree, pot and moss combination?

🌹 Products

Is it possible to receive a refund due to a change in the item price?

What discounts are available?

How do I purchase a e-gift card?

Does Contempee accepted Klarna?

Payments & Discounts

What is your return & exchange policy?

How do I return my items?

When will I receive my refund for my return?

I have returned an item that is not from Contempee. What should I do?

🔙 Refunds & Returns

Are your flowers sold by the bunch or stem?

Does the vase come with the flowers?

What are your flowers made from?

How long can I expect these to last?

What’s the best method for cleaning the stems?

What are the advantages of choosing faux floral over real flowers?

What materials are the side table made of?

Are the side table easy to assemble?

Are the prints accompanied by frames?

Which materials are used to make the frames?

What materials are the vases made from?

Are the vases fragile?

Do the candles come with a scent, or are they unscented?

How many candles do I get in a pack?

Is a candle holder included with the price?

How long do these candles typically burn?

Does the tree come with a pot and moss included?

What’s the best way to style the tree bundle to achieve the same look?

How many packs of moss will I need?

How do I use the carboard cutout that comes with the pot?

What material are the tree pots made from?

Can the tree pots be used outdoors?

Is this real Moss?

FAQs