<h3 id="isPasted"><span style="font-family: Inter; font-size: 16px;"><strong>I have not received my refund yet.</strong></span></h3><h3 id="if-youve-returned-your-item-but-are-still-awaiting-your-refund-we-understand-the-frustration-there-could-be-various-reasons-for-the-delay-including-the-choice-of-returns-courier-and-the-country-of-origin-delivery-times-for-returns-to-our-warehouse-may-range-from-a-few-days-to-approximately-30-days-depending-on-these-factors"><span style="font-family: Inter; font-size: 14px;">If you&apos;ve returned your item but are still awaiting your refund, we understand the frustration. There could be various reasons for the delay, including the choice of returns courier and the country of origin. Delivery times for returns to our warehouse may range from a few days to approximately 30 days, depending on these factors.</span></h3><h3 id="once-a-refund-has-been-issued-kindly-allow-3-5-business-days-for-the-refund-processing-the-reimbursement-of-funds-will-be-credited-back-to-the-original-form-of-payment-used-for-the-purchase"><span style="font-family: Inter; font-size: 14px;">Once a refund has been issued, kindly allow 3-5 business days for the refund processing. The reimbursement of funds will be credited back to the original form of payment used for the purchase.</span></h3><p><br></p><p><br></p>

Refund for Return

<h3 id="isPasted"><span style="font-family: Inter; font-size: 16px;"><strong>I have returned an item that is not from Contempee. What should I do?</strong></span></h3><h3 id="feel-free-to-reach-out-to-us-with-the-following-details-and-well-investigate-the-matter-for-you"><span style="font-family: Inter; font-size: 14px;">Feel free to reach out to us with the following details, and we&apos;ll investigate the matter for you:</span></h3><ol><li><h3 id="full-name"><span style="font-family: Inter; font-size: 14px;">Full name&#xA0;</span></h3></li><li><h3 id="email-address"><span style="font-family: Inter; font-size: 14px;">Email address</span></h3></li><li><h3 id="order-number-linked-to-your-return"><span style="font-family: Inter; font-size: 14px;">Order number linked to your return&#xA0;</span></h3></li><li><h3 id="tracking-number-for-the-returning-parcel"><span style="font-family: Inter; font-size: 14px;">Tracking number for the returning parcel</span></h3></li><li><h3 id="description-of-the-returning-items-please-include-any-photos"><span style="font-family: Inter; font-size: 14px;">Description of the returning items (please include any photos)&#xA0;</span></h3></li></ol><h3 id="once-we-receive-the-necessary-information-well-initiate-an-investigation-and-make-every-effort-to-retrieve-your-item-while-we-strive-to-assist-you-please-be-aware-that-we-cannot-make-any-guarantees"><span style="font-size: 14px; font-family: Inter;">Once we receive the necessary information, we&apos;ll initiate an investigation and make every effort to retrieve your item. While we strive to assist you, please be aware that we cannot make any guarantees.</span></h3><h3 id="isPasted"><span style="font-family: Inter; font-size: 14px;">Any items unintentionally or incorrectly returned to us (that are not Contempee items) are the responsibility of the sender, not Contempee.</span></h3>

Refunds & Returns

Refund for Return

Return Of Non Contempee Item