<h3 id="isPasted"><span style="font-family: Inter; font-size: 16px;"><strong>Is it possible to receive a refund due to a change in the item price?</strong></span></h3><h3 id="unfortunately-we-are-unable-to-provide-refunds-or-adjustments-for-changes-in-item-prices-that-may-occur-after-a-purchase-has-been-made-various-factors-such-as-salespromotions-foreign-exchange-rates-or-product-improvements-can-contribute-to-fluctuations-in-prices"><span style="font-family: Inter; font-size: 14px;">Unfortunately, we are unable to provide refunds or adjustments for changes in item prices that may occur after a purchase has been made. Various factors, such as sales/promotions, foreign exchange rates, or product improvements, can contribute to fluctuations in prices.</span></h3><h3 id="once-an-order-has-been-placed-we-cannot-modify-the-prices-offer-refunds-or-provide-credit-for-any-differences-in-the-price-additionally-we-cannot-apply-discounts-to-orders-that-have-already-been-placed-we-appreciate-your-understanding-in-this-matter"><span style="font-family: Inter; font-size: 14px;">Once an order has been placed, we cannot modify the prices, offer refunds, or provide credit for any differences in the price. Additionally, we cannot apply discounts to orders that have already been placed. We appreciate your understanding in this matter.</span></h3>

Price Adjustments

<h3 id="isPasted"><span style="font-family: Inter; font-size: 16px;"><strong>What discounts are available?</strong></span></h3><h3 id="upon-signing-up-for-our-newsletter-you-will-receive-an-email-containing-a-discount-code-additionally-automatic-discounts-may-be-applied-at-checkout-based-on-the-items-in-your-order-so-please-be-attentive-to-these-opportunities"><span id="isPasted" style="color: rgb(55, 65, 81); font-family: Inter; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Upon signing up for our newsletter, you will receive an email containing a discount code. Additionally, automatic discounts may be applied at checkout based on the items in your order, so please be attentive to these opportunities.</span></h3><h3 id="im-encountering-issues-with-my-discount-code-please-help"><span id="isPasted" style="color: rgb(55, 65, 81); font-family: Inter; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"><strong>I&apos;m encountering issues with my discount code, please help?</strong></span></h3><p id="isPasted" style="border: 0px solid rgb(217, 217, 227); box-sizing: border-box; --tw-border-spacing-x: 0; --tw-border-spacing-y: 0; --tw-translate-x: 0; --tw-translate-y: 0; --tw-rotate: 0; --tw-skew-x: 0; --tw-skew-y: 0; --tw-scale-x: 1; --tw-scale-y: 1; --tw-pan-x: ; --tw-pan-y: ; --tw-pinch-zoom: ; --tw-scroll-snap-strictness: proximity; --tw-gradient-from-position: ; --tw-gradient-via-position: ; --tw-gradient-to-position: ; --tw-ordinal: ; --tw-slashed-zero: ; --tw-numeric-figure: ; --tw-numeric-spacing: ; --tw-numeric-fraction: ; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(69,89,164,.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; --tw-shadow: 0 0 transparent; --tw-shadow-colored: 0 0 transparent; --tw-blur: ; --tw-brightness: ; --tw-contrast: ; --tw-grayscale: ; --tw-hue-rotate: ; --tw-invert: ; --tw-saturate: ; --tw-sepia: ; --tw-drop-shadow: ; --tw-backdrop-blur: ; --tw-backdrop-brightness: ; --tw-backdrop-contrast: ; --tw-backdrop-grayscale: ; --tw-backdrop-hue-rotate: ; --tw-backdrop-invert: ; --tw-backdrop-opacity: ; --tw-backdrop-saturate: ; --tw-backdrop-sepia: ; margin: 0px 0px 1.25em; color: rgb(55, 65, 81); font-family: S&#xF6;hne, ui-sans-serif, system-ui, -apple-system, &quot;Segoe UI&quot;, Roboto, Ubuntu, Cantarell, &quot;Noto Sans&quot;, sans-serif, &quot;Helvetica Neue&quot;, Arial, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;, &quot;Noto Color Emoji&quot;; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-family: Inter; font-size: 14px;">If you&apos;re facing difficulties, please refer to the following information for assistance.</span></p><ul><li><h3 id="if-you-received-a-discount-code-via-email-ensure-that-it-is-still-valid-as-codes-may-expire-after-a-certain-period"><span style="font-family: Inter; font-size: 14px;">If you received a discount code via email, ensure that it is still valid, as codes may expire after a certain period.</span></h3></li><li><h3 id="note-that-discount-codes-may-not-be-applicable-to-orders-containing-sale-items"><span style="font-family: Inter; font-size: 14px;">Note that discount codes may not be applicable to orders containing sale items.</span></h3></li><li><h3 id="if-an-automatic-discount-has-already-been-applied-at-checkout-attempting-to-add-an-additional-discount-code-may-not-be-valid"><span style="font-family: Inter; font-size: 14px;">If an automatic discount has already been applied at checkout, attempting to add an additional discount code may not be valid.</span></h3></li><li><h3 id="double-check-the-accuracy-of-the-discount-code-entry-considering-that-codes-may-be-case-sensitive-verify-if-the-code-should-be-entered-in-uppercase-or-lowercase"><span style="font-family: Inter; font-size: 14px;">Double-check the accuracy of the discount code entry, considering that codes may be case-sensitive. Verify if the code should be entered in uppercase or lowercase.</span></h3></li></ul><h3 id="still-having-issues-with-your-discount-code-please-contact-us-and-provide-us-with-the-discount-code-and-we-will-look-into-this-matterplease-note-were-unable-to-apply-a-discount-to-an-order-thats-already-been-placed"><span style="font-family: Inter; font-size: 14px;">Still having issues with your discount code. Please contact us and provide us with the discount code and we will look into this matter.&#xA0;</span><br><br><span style="font-family: Inter; font-size: 14px;"><strong>Please note, we&apos;re unable to apply a discount to an order that&apos;s already been placed.&#xA0;</strong></span></h3>

Discount

<h3 id="how-do-i-purchase-a-e-gift-card"><span style="font-family: Inter; font-size: 16px;"><strong>How do I purchase a e-gift card?</strong></span></h3><h3 id="isPasted"><span style="font-family: Inter; font-size: 14px;">You can purchase a e-gift card <a class="fr-strong" href="https://www.contempee.com/products/contempee-gift-card" rel="noopener noreferrer" target="_blank">here</a>.</span></h3><h3 id="the-value-of-the-e-gift-card-you-purchase-are-below"><span style="font-family: Inter; font-size: 14px;">The value of the e-gift card you purchase are below.&#xA0;</span></h3><ul><li><span style="font-family: Inter; font-size: 14px;">&#xA3;10</span></li><li><span style="font-family: Inter; font-size: 14px;">&#xA3;25</span></li><li><span style="font-family: Inter; font-size: 14px;">&#xA3;30</span></li><li><span style="font-family: Inter; font-size: 14px;">&#xA3;50</span></li><li><span style="font-family: Inter; font-size: 14px;">&#xA3;100</span></li></ul><h3 id="isPasted"><span style="font-family: Inter; font-size: 16px;"><strong>Do I have to use the full amount on one purchase?</strong></span></h3><h3 id="no-you-are-not-required-to-use-the-full-amount-on-one-purchase-the-amount-you-spend-will-be-deducted-from-your-gift-card-credit-and-any-remaining-balance-can-be-used-on-a-future-order-with-us"><span style="font-family: Inter; font-size: 14px;">No, you are not required to use the full amount on one purchase. The amount you spend will be deducted from your Gift Card credit, and any remaining balance can be used on a future order with us.</span></h3><h3 id="isPasted"><span style="font-family: Inter; font-size: 16px;"><strong>During a sale or promotion can I use my e-gift card?</strong></span></h3><h3 id="isPasted"><span style="font-family: Inter; font-size: 14px;">Your e-gift card can be used as a form of payment during a sale or promotion. Feel free to apply it at any time to make your purchase.</span></h3><h3 id="isPasted"><span style="font-family: Inter; font-size: 16px;"><strong>Can I use a e-gift card and make a payment on the same order?</strong></span></h3><h3 id="isPasted"><span style="font-family: Inter; font-size: 14px;">Certainly! You can use an e-gift card and make a payment using another method, such as a credit/debit card, on the same order. The gift card&apos;s full available balance will be deducted from your order total, and any remaining amount can be covered by your chosen alternative payment method.</span></h3><p><br></p>

Payments & Discounts

Price Adjustments

Discount

E-Gift Card